Manhattan Home Design, a furniture firm concentrating on mid-century modern and modern pieces, placements itself as a supplier of "affordable deluxe." The business supplies a curated collection of furnishings, consisting of legendary reproductions and original designs, intending to bring high-grade, trendy pieces to a broad audience.
Brand Ideology and Products
The brand's core approach, as highlighted by chief executive officer Becca Polak, is to provide useful and trendy furnishings that shapes the method individuals live. Polak, a previous business attorney that got Manhattan Home Design in Might 2024, brings a concentrate on customer-centric service and quality. The business's magazine includes preferred things like the Mario Bellini Couch and the Ducaroy Sofa, often made with high-end materials such as Italian leather and velour.
Manhattan Home Design Reviews and the Sitejabber Experience
A thorough look at Manhattan Home Design Reviews from both the business's website and independent evaluation platforms exposes a mixed image. The Sitejabber internet site gives a particularly informing point of view, with an general score of 2.6 out of 5 stars, suggesting a pattern of customer dissatisfaction.
Favorable Feedback:
Lots of clients commend the visual and quality of the furniture, keeping in mind that pieces frequently exceed expectations in terms of product and craftsmanship.
Some evaluations from the business's internet site emphasize items as "statement-making" and " precisely what I needed to draw the room together."
Older testimonials from third-party sites additionally mention favorable experiences with product top quality and timely delivery.
Unfavorable Responses:
More current reviews on independent sites like Sitejabber and Houzz repaint a much less positive photo, with frequent problems concerning solution, worth, and deceptive advertising.
Typical problems highlighted on Sitejabber and various other systems include:
Poor client service: Customers report a absence of communication and trouble settling issues.
Misleading practices: There are discusses of things being listed as "in stock" when they are not, as well as a " trickery" method with furnishings high quality and sales.
Delivering and delivery issues: Long hold-ups, unsatisfied orders, and damaged products upon arrival are regularly pointed out.
Problem with returns and refunds: Customers have actually reported substantial difficulties in obtaining reimbursements or replacements for harmed or poor-quality items.
Manhattan Home Design Becca Polak
Becca Polak is the CEO and owner of Manhattan Home Design. Her background Manhattan Home Design remains in the company and lawful world, and she obtained the business with the goal of enhancing the on the internet furnishings buying experience. She is additionally a contributor to the company's blog, where she discusses interior design patterns and ideas. Her leadership is concentrated on curating ageless, high-quality pieces and transforming the firm's track record via a more customer-centric strategy.